Terms & Conditions
1. About Caldelo
Caldelo (“we”, “us”, “our”) is a free price comparison website operated at caldelo.co.uk, registered in England and Wales.
We help UK households compare deals on energy, EV charging, broadband and mobile services. By using our website, you agree to these Terms and Conditions.
2. Our service
Caldelo provides a free comparison service. We are an introducer — we connect you with providers but we are not responsible for the products or services those providers offer.
We are not:
- A financial adviser or regulated financial service
- An energy supplier, broadband provider, or mobile network
- Responsible for the terms, pricing, or service quality of any third-party provider
3. How we make money
Caldelo is free to use. We earn a commission from providers when you switch through our service. This commission does not affect the price you pay — providers offer the same rates whether you come through Caldelo or directly.
Our editorial independence is protected — commission relationships do not influence which deals we display or recommend.
4. Accuracy of information
We work hard to keep our comparison data accurate and up to date. However:
- Tariffs and deals change frequently — always verify the current price directly with the provider before switching
- Savings estimates are indicative and based on the information you provide — actual savings may vary
- We cannot guarantee that all deals shown are available in your area or to your household
Caldelo is not liable for any decisions made based on the information displayed on our website.
5. Eligibility
To use Caldelo you must be:
- Aged 18 or over
- A resident of the United Kingdom
- The bill payer or account holder for the service you wish to compare
6. Your responsibilities
When using Caldelo you agree to:
- Provide accurate information when using our comparison tools
- Not use our service for any fraudulent, unlawful, or abusive purpose
- Not attempt to scrape, copy, or reproduce our comparison data
- Not interfere with the security or functionality of our website
7. Switching providers
When you choose to switch through Caldelo:
- We will pass your details to your chosen provider to process your application
- The provider's own terms and conditions will apply to your contract with them
- Any cooling-off rights are between you and the provider directly
- Caldelo is not a party to any contract between you and a provider
8. Not financial advice
Nothing on caldelo.co.uk constitutes financial, legal, or regulated advice. Our comparisons are for information purposes only. If you require financial advice, please consult a qualified, FCA-authorised adviser.
9. Intellectual property
All content on caldelo.co.uk — including text, graphics, logos, and code — is owned by or licensed to Caldelo and is protected by UK and international copyright law. You may not reproduce, distribute, or use our content without our written permission.
10. Third party links
Our website may contain links to third-party websites and providers. We are not responsible for the content, privacy practices, or services of those websites. Visiting third-party sites is at your own risk.
11. Limitation of liability
To the fullest extent permitted by law, Caldelo shall not be liable for:
- Any indirect, incidental, or consequential loss arising from use of our service
- Loss of savings, revenue, or profit based on our comparison data
- Any interruption, error, or unavailability of our website
- Actions taken by third-party providers you switch to through our service
Our total liability to you shall not exceed £100 in any circumstances.
12. Disclaimer of warranties
Caldelo is provided “as is” without any warranty, express or implied. We do not warrant that our service will be uninterrupted, error-free, or free from viruses or other harmful components.
13. Privacy
Your use of Caldelo is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please read it carefully.
14. Changes to these terms
We may update these Terms from time to time. We will notify you of significant changes by displaying a notice on our website. Continued use of Caldelo after changes are posted constitutes your acceptance of the updated Terms.
15. Governing law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.